777e Privacy Policy
Your privacy matters to us. This policy explains exactly what data 777e collects, why we collect it, and how we keep it safe for every player in Bangladesh.
Introduction
777e ("we", "us", or "the Company") is committed to protecting the privacy and personal data of all users of the 777e platform, accessible at 777e.cam. This Privacy Policy ("Policy") describes the types of personal information we collect from you, the purposes for which we use it, the circumstances under which we may share it with third parties, and the rights you have in relation to your personal data.
This Policy applies to all visitors, registered users, and customers who access or use any part of the 777e Platform, whether on a mobile device, tablet, or desktop browser. By accessing the Platform, registering an account, or submitting any personal information to 777e, you acknowledge that you have read and understood this Policy and consent to the collection and use of your data as described herein.
Information We Collect
777e collects personal data in the following categories, depending on how you interact with the Platform:
- Identity and contact data: full name, date of birth, email address, phone number, and residential address. This data is collected at registration and during KYC verification procedures.
- Identity verification documents: government-issued national identification card, passport, or driver's licence; utility bills or bank statements submitted as proof of address; and selfie photographs submitted for liveness verification.
- Financial data: payment method details (bKash account number, Nagad account number, Rocket account number, Upay account number, Visa or Mastercard card number last four digits), transaction history including deposits, withdrawals, bonuses claimed, and wagering records.
- Technical data: IP address, device type, browser type and version, operating system, device identifiers, time zone settings, and access logs generated when you visit or interact with the Platform.
- Usage data: pages visited, games played, session duration, bet amounts, game outcomes, bonus activations, search queries entered on the Platform, and records of your interactions with customer support.
- Communication data: the content of messages you send us via live chat, email, or any other support channel, including complaint records and any correspondence related to your account.
How We Use Your Information
777e uses the personal data we collect for specific, lawful purposes. We do not use your personal data in ways that are incompatible with the purpose for which it was originally collected. The purposes for which we use your data include:
- Account creation and management: to register your account, verify your identity, manage your profile settings, process deposits and withdrawals, and maintain your account in good standing.
- Payment processing: to authorise, process, and record all deposits and withdrawals made via bKash, Nagad, Rocket, Upay, Visa, and Mastercard; to detect and prevent payment fraud; and to comply with anti-money laundering obligations.
- Platform personalisation: to tailor the games, promotions, and content displayed to you on the Platform based on your gaming history and preferences, so that you receive a more relevant experience when you visit 777e.
- Customer support: to respond to your enquiries, resolve complaints, process account-related requests (such as password resets, self-exclusion requests, and deposit limit changes), and maintain a record of support interactions for quality and training purposes.
- Responsible gaming: to monitor your gaming patterns for signs of problem gambling, to apply deposit limits or cooling-off periods you have requested, to enforce self-exclusion agreements, and to fulfil our obligations under responsible gaming best practices.
- Security and fraud prevention: to monitor Platform activity for suspicious behaviour, detect and prevent fraud, money laundering, cheating, and abuse of bonuses or promotions, and to protect the integrity of all games offered on the Platform.
- Marketing communications: where you have opted in to receive marketing communications from 777e, to send you promotional offers, bonus notifications, and updates about new games and features. You may withdraw your consent to marketing communications at any time by contacting support.
Legal Basis for Processing
777e processes your personal data on the following legal bases, depending on the specific processing activity:
- Contractual necessity: processing that is required to perform the contract we have with you as a registered Player, including account management, payment processing, and delivery of gaming services.
- Legal obligation: processing that is necessary to comply with applicable legal and regulatory requirements, including anti-money laundering obligations, KYC requirements, and age verification duties.
- Legitimate interests: processing necessary for the legitimate interests of 777e, including fraud prevention, Platform security, responsible gaming monitoring, and improving the Platform's features and performance, where those interests are not overridden by your rights and interests.
- Consent: processing of your data for marketing communications, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
Sharing Your Information
777e does not sell your personal data to third parties. We share your personal data only where necessary and only with the following categories of recipient, each bound by confidentiality obligations:
- Payment service providers: bKash, Nagad, Rocket, Upay, Visa network processors, and Mastercard network processors receive the minimum data necessary to authorise and settle transactions. These providers operate their own privacy policies governing data they collect directly.
- Identity verification providers: third-party KYC and identity verification services that assist 777e in verifying the age, identity, and address of registered Players. These providers process your identity documents under strict data processing agreements.
- Technology and infrastructure providers: cloud hosting, platform infrastructure, cybersecurity, analytics, and fraud detection service providers who process data on behalf of 777e under binding data processing agreements.
- Law enforcement and regulatory authorities: where 777e is required by applicable law to disclose personal data, including in response to court orders, regulatory investigations, or reports of suspected criminal activity such as money laundering or fraud.
Cookies and Tracking Technologies
777e uses cookies and similar tracking technologies on the Platform to improve your experience, maintain session state, detect fraud, and analyse Platform performance. The types of cookies we use include:
- Strictly necessary cookies: required for the Platform to function correctly. These include session management cookies that keep you logged in during your visit, security tokens that protect your account, and cookies that enforce self-exclusion states. These cookies cannot be disabled.
- Performance and analytics cookies: used to collect anonymised data about how Players use the Platform, which pages are most visited, and where errors occur. This information helps us improve Platform performance and fix issues more quickly.
- Functionality cookies: store your preferences such as language selection, odds format, and display settings so that the Platform remembers your choices across sessions without requiring you to re-enter them each time.
- Fraud detection cookies: help 777e identify suspicious activity by recognising devices and behaviour patterns associated with previously flagged accounts, automated bots, or coordinated abuse attempts.
You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair or prevent the Platform from functioning correctly and may result in you being unable to access your account or place wagers.
Data Retention
777e retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any applicable legal, regulatory, accounting, or reporting requirements. As a general rule, account data and transaction records are retained for a minimum of five years following account closure, in order to comply with anti-money laundering obligations and to resolve any disputes that may arise in connection with your account.
Where personal data is no longer required for any of the purposes set out in this Policy, 777e will securely delete or anonymise the data in accordance with our internal data destruction procedures. Identity verification documents submitted during KYC are retained only for as long as legally required and are stored in encrypted form throughout the retention period.
Data Security
777e implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security programme includes 256-bit SSL/TLS encryption for all data transmissions between your device and the Platform, encrypted storage of sensitive data at rest, strict access controls limiting internal access to personal data on a need-to-know basis, regular security audits and vulnerability assessments, and multi-factor authentication requirements for administrative access to Platform systems. While we take every reasonable precaution to protect your data, no method of electronic transmission or storage is one hundred percent secure, and we cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 777e will notify you and any applicable regulatory authorities as required by law.
Your Data Rights
Subject to applicable law, you have the following rights in relation to the personal data 777e holds about you. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verified data rights requests within 30 days of receipt.
- Right of access: you have the right to request a copy of the personal data 777e holds about you, together with information about how it is used and with whom it is shared.
- Right to rectification: you have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update certain account information (such as your email address or phone number) directly through your account settings.
- Right to erasure: you have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to legal retention obligations that may require us to keep certain data.
- Right to restriction of processing: you have the right to request that we restrict the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data or where you have objected to processing based on our legitimate interests.
- Right to data portability: where processing is based on your consent or on contractual necessity, you have the right to receive a copy of the personal data you have provided to us in a structured, commonly used, machine-readable format.
- Right to object: you have the right to object to processing of your personal data where that processing is based on our legitimate interests. You also have an unconditional right to object to processing for direct marketing purposes at any time.
We will not charge a fee for handling data rights requests in the ordinary course. However, we reserve the right to charge a reasonable administrative fee or decline to act on requests that are manifestly unfounded or excessive. Where we decline a request, we will provide written reasons.
Third-Party Links
The 777e Platform may contain references to game providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) whose products are integrated into the Platform. While 777e selects its technology partners carefully and requires them to maintain appropriate data protection standards, 777e is not responsible for the privacy practices of third-party game engine providers or payment network operators. Your interactions with any third-party technology embedded in the Platform are subject to that third party's own privacy terms. We encourage you to review the privacy policies of any third-party provider whose products or services you access through 777e.
Children's Privacy
The 777e Platform is strictly intended for adults aged 21 and above. We do not knowingly collect, process, or retain personal data from any individual who is under 21 years of age. If 777e becomes aware that personal data has been collected from a person under the age of 21 without appropriate age verification having been completed, we will take immediate steps to delete that data and close the associated account.
Changes to This Policy
777e reserves the right to update or amend this Privacy Policy at any time. The revised Policy will be published on the Platform with an updated effective date. Where changes are material, we will endeavour to provide you with reasonable notice, either by displaying a prominent notice on the Platform or by sending a notification to your registered email address. Your continued use of the Platform following the publication of a revised Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.
Contact and Data Requests
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how 777e has handled your personal data, please contact our support team. We are committed to resolving all data-related enquiries promptly and transparently. You may reach us at the email address below. Please include your registered account username and a description of your request so that we can verify your identity and respond efficiently.