Responsible Gaming at 777e

Responsible Gaming Tools

777e offers six practical tools to help you manage your gambling activity. All tools are available free of charge through your account or by contacting our support team.

How Self-Exclusion Works

Self-exclusion is the most powerful tool available on the 777e platform. When you apply a self-exclusion, your account is immediately locked. You will not be able to log in, place bets, deposit funds, or receive any marketing communications for the duration of the exclusion period you have selected.

Self-exclusion periods available at 777e are: 30 days, 90 days, 180 days, and permanent. Permanent self-exclusion cannot be reversed. If you select a time-limited exclusion and wish to reopen your account after the period has ended, you will be required to complete an identity re-verification and a brief responsible gaming check before access is restored.

To activate self-exclusion, follow these steps:

1. Log in to your 777e account and navigate to Account Settings, or contact our support team directly via the live chat feature.
2. Select the "Self-Exclusion" option and choose your preferred exclusion duration (30 days, 90 days, 180 days, or permanent).
3. Confirm your selection. You will receive an email confirmation that your self-exclusion has been applied and your account has been locked.
4. If you have any outstanding balance, submit a withdrawal request before confirming exclusion, or request that our team processes it on your behalf.

Setting and Managing Deposit Limits

Deposit limits allow you to cap the total amount of money you can add to your 777e account within a defined time period. You can set a daily limit, a weekly limit, a monthly limit, or any combination of the three. Once set, a daily limit takes effect immediately. Requests to increase an existing limit are subject to a mandatory 24-hour cooling-off period before the increase takes effect, giving you time to reconsider. Requests to reduce a limit take effect immediately.

Deposit limits are one of the most effective ways to ensure that gambling remains within your personal budget. We strongly encourage all 777e players in Bangladesh to set a deposit limit that reflects their actual disposable income — not their aspirational budget. A good rule of thumb is to treat your gambling budget the same way you would treat a recreation or entertainment budget: money set aside for fun, with no expectation of return.

Time-Out and Cooling-Off Features

A time-out or cooling-off period is ideal if you feel you need a short break from gambling without committing to a full self-exclusion. At 777e, you can request a cooling-off period of 24 hours, 7 days, or 30 days. During this period your account will be suspended — you cannot log in, deposit, or place bets. Any active sessions will be immediately terminated. Unlike a permanent self-exclusion, a cooling-off period ends automatically when the selected duration expires.

Session reminders work alongside cooling-off periods as an ongoing awareness tool. You can set a timer — for example, 30 minutes, 1 hour, or 2 hours — and when that duration is reached, the Platform will display a message reminding you that you have been playing for that length of time. This feature is designed to counteract the natural tendency to lose track of time during longer gaming sessions, which is a recognised risk factor in the development of problem gambling behaviour.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. It is important to recognise the early signs so that you can take action before the situation becomes more serious. The following are common warning signs that your gambling may be moving from recreational entertainment into a problem area:

• You are gambling with money that is allocated for essential expenses such as rent, food, bills, or children's education.
• You feel compelled to keep playing in order to recover money you have already lost — commonly known as "chasing losses".
• Your gambling sessions are consistently longer than you intended, and you find it difficult to stop playing when you told yourself you would.
• You are borrowing money from family, friends, or financial institutions in order to fund your gambling, or are taking on debt that is connected to gambling activity.
• You are hiding your gambling activity from people close to you, or you feel guilt, shame, or anxiety specifically in relation to your gambling behaviour.
• Gambling is negatively affecting your work performance, your personal relationships, your mental health, or your physical health.
• You find that you need to gamble with increasingly larger amounts of money in order to feel the same level of excitement or satisfaction that smaller amounts previously provided.

If you recognise two or more of these signs in your own behaviour, we strongly encourage you to take immediate action. Contact the 777e support team or use the self-exclusion tool. You do not need to be in a crisis to ask for help — acting early makes it much easier to regain control.

Playing Within Your Means

Responsible gaming begins with treating your gambling budget as a fixed entertainment expense — no different from the cost of a cinema ticket or a meal out. Before you deposit, decide how much you are comfortable spending in that session, and treat that amount as the maximum you are prepared to lose. If you reach that limit, stop — do not deposit more in an attempt to recover it.

Never use gambling as a way to escape stress, financial pressure, or personal problems. While the excitement of a game can provide a temporary distraction, it cannot resolve underlying issues — and using gambling as a coping mechanism is one of the most common paths toward developing a gambling problem. If you are under financial pressure in Bangladesh, seek support through family, community, or appropriate financial counselling channels.

Keep a record of how much you deposit and withdraw over time. A simple note in your phone showing monthly deposits versus withdrawals gives you a clear, honest picture of your net gambling expenditure. Many players find that seeing this number in black and white is a powerful motivator to set tighter limits or take a break.

Protecting Young People from Gambling

777e enforces a strict minimum age of 21 years for all players. Age verification is required at registration, and additional identity documentation may be requested at any time. We use a combination of automated age-screening tools and manual document review to ensure that no person under the age of 21 is able to access real-money gaming on the 777e platform.

If you share a device with a younger family member — including children or teenagers — we strongly recommend that you log out of your 777e account when you are not actively using it, and that you enable device-level parental controls or passcode protection on your device to prevent unauthorised access to gambling platforms.

Contact Support for Help

If you are concerned that gambling is becoming a problem for you or someone you know, please do not wait. Our support team is available 24/7 and can assist you in activating any responsible gaming tool — including immediate self-exclusion — at no charge. You do not need to be in crisis to reach out. A simple message asking for a deposit limit or a short cooling-off period is enough. We are here to help every player in Bangladesh enjoy 777e safely and within their means.